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How to Close Multiple Alerts

Closing Multiple Alerts

Closing multiple alerts at once in SecOps Platform is a way to manage and resolve numerous alerts sharing the same indicators. This feature saves time by handling multiple alerts simultaneously, ensures consistent resolution of similar issues, and simplifies the workflow for analysts, allowing them to focus on more critical tasks.

Steps:

  1. Click "Update"

    • Click "Update" as normal alert updating. Update
  2. Select Multiple Alerts Option:

    • Choose "Close Multiple Alerts for Problem: O365 Impossible Travel (example)". Select Multiple Alerts
  3. Select Time Frame:

    • Choose the time when the alerts occurred. Select Time Frame
  4. Select Reason for Closure:

    • Pick the appropriate reason for closing the alerts. Select Reason
  5. Update Alert:

    • Click "Update Alert" to close the selected alerts.